Gap Review

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Gap Review: Gap Pros & Cons

Gap (gap.com) is an extremely popular fashion store which competes against other fashion stores like ASOS, Old Navy, Uniqlo, Boohoo and Urban Outfitters. Based on our in-depth Gap review, when compared to its competitors, Gap ranks as one of the top-performing brands in its category, with an overall ranking of #6 out of 7,643 total brands. Read the full Gap.com review below for more details.

  • Fair trade certified: Does each store offer fair trade products? Is each store fair trade certified?
  • Sustainable products: Does each store have sustainable products? Does each store have environment-friendly products?
  • Store credit card: Does each store have their own credit card? Does each store offer a store credit card?
  • Warranty: How long does each store's warranty last? Does each store have a longer warranty?
  • Face masks: Does each store sell face masks? Can I buy face masks at each store?
  • Products made in USA: Are each store products made in the USA? Does each store manufacture their products in the United States?
  • Sizing guides: Does each store offer a sizing guide on their website? Does each store have a fit guide to help me with sizing?
  • Cruelty-free products: Are products sold at each store cruelty free? Does each store sell cruelty-free products?
  • Eco-friendly materials: Does each store use eco-friendly materials? Does each store use recyclable materials?
  • Wash & care instructions: Does each store offer wash & care instructions on their website? Does each store provide a wash & care guide for its products?
  • Vegan products: Does each store offer vegan products? Does each store offer vegan options?
  • Customer service: How good is each store's customer service? How does each store's customer service rate against its competitors?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?
  • Free shipping: Does each store offer free shipping? Does each store offer site-wide free shipping?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each store international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each store have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each store to pick up in-store?
  • PayPal: Does each store accept PayPal? each store PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each store take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each store accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each store accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each store take Bitcoin for payment?
  • Shop Pay: Does each store accept Shop Pay? Does each store take Shop Pay?
  • Alipay: Does each store accept Alipay? Does each store take Alipay?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Student discounts: Does each store have a student discount? Does each store have a student discount?
  • Price matching: Does each store price match? each store price matching?
  • Birthday discounts: each store birthday discount? Does each store give birthday discounts?
  • Senior discounts: each store senior discount? Does each store have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
  • Outlet stores: Does each store have an outlet store? Are there each store outlet stores?
  • Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
  • Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
  • Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Money-back guarantee: Does each store have a money-back guarantee? Can I get my money back if I'm not satisfied with my each store purchase?
  • Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
  • Live chat: Does each store offer live chat support? each store's live chat support?
  • Contact information: How does I contact each store? How to contact each store?
  • Social media pages: each store social media pages? List of each store's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
  • Splitit financing: Does each store accept Splitit financing? each store Splitit financing support?
  • Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
  • GreenSky: Does each store accept GreenSky financing? each store GreenSky financing support?
  • Snap Finance: Does each store accept Snap Finance? each store Snap Finance support?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each store offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each store eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
  • Charitable causes: Does each store support any charitable or humanitarian causes? Does each store give back to charity? Are there any social causes they stand for?
  • Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?

Gap's strengths are:

  • Good customer support details
  • Offers ethically-sourced products details
  • Offers environment-friendly products details
  • Offers rewards credit card details
  • Offers measurement chart details
  • View 27 more strengths

Knoji has 61 Gap reviews and ratings as of November 24, 2020. Knoji editors and the Knoji shopper community have reviewed Gap and compared it against 0 top brands, reviewing Gap based on product and store features such as ethically-sourced products, environment-friendly products and rewards credit card. Knoji reviews and ranks Gap.com and other fashion stores based on how many features each offers and based on a 5-star rating scale. Based on these factors and 61 Gap reviews, Gap earns an overall score of 4.9 out of 5.0 points. Gap offers 6 total features such as fair trade certified, sustainable products and store credit card. Gap's's review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.

Gap currently has 37 active discount codes. You can view all Gap's coupon codes here

View details & use
CARD50
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LUXE
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NEWLOVE
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2DAYS
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WARMUP
View details & use
GAPTREAT

Gap FAQ

Pricing & Discount Policies

Does Gap have an official coupons page?

Does Gap offer discounts to AARP members?

Does Gap offer a military discount?

Gap student discount?

Gap price matching?

Does Gap give birthday discounts?

Gap senior discount?

Does Gap give discounts to teachers and educators?

Are there Gap outlet stores?

Does Gap accept competitors' coupons?

Does Gap offer discounts to essential workers?

Does Gap support coupon stacking?

Does Gap ever have sales?

Does Gap have a Black Friday Ads page?

Does Gap have a Cyber Monday ad this year?

Shipping & Returns Policies

Does Gap offer site-wide free shipping?

Does Gap offer free returns? What's their exchange policy?

Gap international shipping?

Does Gap have curbside pickup?

Payment Options

Gap PayPal support?

Does Gap take debit cards?

Does Gap accept Google Pay?

Does Gap accept Apple Pay?

Does Gap accept Amazon Pay?

Does Gap take Bitcoin for payment?

Does Gap take Shop Pay?

Does Gap take Alipay?

Financing Options

Does Gap accept Affirm financing?

Does Gap accept Afterpay financing?

Does Gap support Sezzle financing?

Does Gap accept Klarna financing?

Does Gap accept QuadPay financing?

Does Gap accept Bread financing?

Does Gap accept Splitit financing?

Does Gap offer layaway programs?

Does Gap accept GreenSky financing?

Does Gap accept Snap Finance?

Customer Service Features

Does Gap offer gift cards?

Can I get my money back if I'm not satisfied with my Gap purchase?

Does Gap offer a loyalty or rewards program?

Does Gap offer live chat support?

How to contact Gap?

Gap social media pages?

Website Features

Does Gap have a valid privacy policy? Is their website secure?

Product & Service Features

Is Gap fair trade certified?

Does Gap have environment-friendly products?

Does Gap have their own credit card?

Does Gap have a longer warranty?

Does Gap manufacture their products in the United States?

Does Gap have a fit guide to help me with sizing?

Does Gap sell cruelty-free products?

Does Gap use recyclable materials?

Does Gap provide a wash & care guide for its products?

Does Gap offer vegan options?

How good is Gap's customer service?

How much does Gap cost vs. competitors?

Marketing Programs

Does Gap use influencer marketing?

Does Gap offer an affiliate program?

Other Features

Is Gap an environmentally conscious brand?

Is Gap committed to racial equity?

Does Gap give back to charity? Are there any social causes they stand for?

Gap nurse discounts?

Does Gap offer any discounts for government workers?

Does Gap use ethical practices?

gap.com
Rated 4.9 - 61 reviews
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About Gap

Gap is a large company operating the e-commerce site gap.com. Gap sells its products and services in the fashion industry. Gap is a less active brand when it comes to discounting and offering coupons. Gap has good ratings among shoppers on Knoji, with 61 ratings and an average rating of 3.7 stars. Gap scores very well compared to other brands in the fashion industry, providing 36 e-commerce features to better serve its customers.

Gap's Review Scorecard

Shipping & Returns Policies
Free Shipping:
Yes
Our review: Gap offers free shipping on all qualifying orders. Get free delivery on your order from Gap, program exclusions apply. See details on their free shipping policy page. Gap free shipping review
Free Returns & Exchanges:
Yes
Our review: Gap offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. Gap free return policies review
International Shipping:
Yes
Our review: Gap offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Gap international shipping policies review
Curbside Pickup:
Yes
Our review: Gap offers curbside pickup for qualifying orders and customers, according to their curbside pickup policies. See policies and program details on their in-store pickup page. Gap in-store pickup review
Payment Options
PayPal:
No
Our review: It appears that Gap may not accept PayPal currently. Gap PayPal review
Debit & Prepaid Cards:
Yes
Our review: Gap accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Gap debit & prepaid card support review
Google Pay:
No
Our review: It appears that Gap may not accept Google Pay currently. Gap Google Pay review
Apple Pay:
No
Our review: It appears that Gap may not accept Apple Pay currently. Gap Apple Pay support review
Amazon Pay:
No
Our review: It appears that Gap may not accept Amazon Pay currently. Gap Amazon Pay support review
Bitcoin:
No
Our review: It appears that Gap may not accept Bitcoin currently. Gap Bitcoin support review
Shop Pay:
Our review: Our team is still researching Gap's Shop Pay support. Check back soon for update. Gap.com Shop Pay review
Alipay:
Our review: Our team is still researching Gap's Alipay support. Check back soon for update. Gap.com Alipay review
Pricing & Discount Policies
Official Coupons Page:
Yes
Our review: Gap offers their own coupons and promotions page on their website. Check the official Gap coupons page for the latest offers directly from Gap Gap official coupons support review
AARP Discounts:
No
Our review: It appears that Gap may not offer AARP discounts currently. Gap AARP discounts review
Military Discounts:
No
Our review: It appears that Gap may not offer military discounts currently. Gap veteran's discount policies review
Student Discounts:
No
Our review: It appears that Gap may not offer student discounts currently. Gap student discount policies review
Price Matching:
No
Our review: It appears that Gap may not offer price matching currently. Gap.com price adjustment policies review
Birthday Discounts:
No
Our review: It appears that Gap may not offer birthday discounts currently. Gap birthday discounts review
Senior Discounts:
No
Our review: It appears that Gap may not offer senior discounts currently. Gap senior discounts review
Teacher Discounts:
No
Our review: It appears that Gap may not offer teacher discounts currently. Gap teacher discount policies review
Outlet Stores:
Yes
Our review: Gap offers outlet stores for qualifying orders and customers, according to their outlet stores policies. See policies and program details on their availability of outlet stores page. Gap availability of outlet stores review
Competitor Coupons:
No
Our review: It appears that Gap may not accept competitor coupons currently. Gap competitor coupon policies review
Front-line Worker Discounts:
Yes
Our review: Gap offers front-line worker discounts for qualifying orders and customers, according to their front-line worker discounts policies. See policies and program details on their essential worker discounts page. Gap essential worker discounts review
Coupon Stacking:
No
Our review: It appears that Gap may not allow coupon stacking currently. Gap.com coupon stacking review
Sales Events:
Yes
Our review: Gap runs a clearance and promotions page on their website. Check the official Gap sales page for the latest discounted prices and sales directly from Gap Gap sales events review
Black Friday Ads Page:
Yes
Our review: Gap offers Black Friday Ads Page for qualifying orders and customers, according to their Black Friday Ads Page policies. See policies and program details on their Black Friday Ads Page page. Gap.com Black Friday Ads Page review
Cyber Monday Sales:
Yes
Our review: Gap offers Cyber Monday sales for qualifying orders and customers, according to their Cyber Monday sales policies. See policies and program details on their Cyber Monday page page. Gap.com Cyber Monday page review
Customer Service Features
Gift Cards:
Yes
Our review: Gap offers gift cards and discounted gift cards during special promotional events. Find gift cards for Gap. with their gift card program. See policies and program details on their gift cards page. Gap.com gift card support review
Money-back Guarantee:
Yes
Our review: Gap offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Gap money-back guarantee policy review
Loyalty Programs:
Yes
Our review: Gap offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Gap loyalty programs review
Live Chat:
Our review: Our team is still researching Gap's live chat support. Check back soon for update. Gap.com live chat review
Contact Information:
Yes
Our review: Gap offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Gap contact information review
Social Media Pages:
Yes
Our review: Gap offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Gap social media presence review
Financing Options
Affirm Financing:
No
Our review: It appears that Gap may not accept Affirm financing currently. Gap.com Affirm financing review
Afterpay Financing:
No
Our review: It appears that Gap may not accept Afterpay financing currently. Gap Afterpay financing support review
Sezzle Financing:
No
Our review: It appears that Gap may not accept Sezzle financing currently. Gap Sezzle financing support review
Klarna Financing:
No
Our review: It appears that Gap may not accept Klarna financing currently. Gap Klarna financing review
QuadPay Financing:
No
Our review: It appears that Gap may not accept QuadPay financing currently. Gap QuadPay financing review
Bread Financing:
No
Our review: It appears that Gap may not accept Bread financing currently. Gap.com Bread financing support review
Splitit Financing:
No
Our review: It appears that Gap may not accept Splitit financing currently. Gap Splitit financing review
Layaway Programs:
No
Our review: It appears that Gap may not offer layaway programs currently. Gap layaway programs review
GreenSky:
Our review: Our team is still researching Gap's GreenSky financing support. Check back soon for update. Gap.com GreenSky review
Snap Finance:
Our review: Our team is still researching Gap's Snap Finance support. Check back soon for update. Gap.com Snap Finance review
Website Features
Website Security & Privacy:
Yes
Our review: Gap offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Gap website security & privacy policies review
Marketing Programs
Influencer Marketing:
No
Our review: It appears that Gap may not do influencer marketing currently. Gap.com influencer marketing review
Affiliate Marketing:
Yes
Our review: Gap does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. Gap affiliate marketing review
View all features

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